Deployment node offline
At a glance
Base severity
Area
Platform
Evidence level
Benchmark reference
Reads the export, not the device
ConfigProof reads a configuration export. This control is evaluated against the objects in that file, and it reports what the file says. It does not connect to the device and sees no traffic, so a finding here describes the configuration, not what the firewall is doing right now.
Why it matters
An offline Policy Service node answers no authentication: network devices that name it wait for its timeout before trying the next one, and sessions it held are lost. An offline Administration or Monitoring node leaves no copy of the configuration or no log store.
How to fix it
Web interface
The steps below are written for the web interface. A finding raised on your own export carries the same steps with your object names filled in.
- In ISE: Administration > System > Deployment: open the node and read its status and the last sync time.
- From the node's CLI check application status ise and the connectivity to the Primary Administration node (port 443 and the replication ports).
- Register the node again, or sync it from the Primary Administration node, once it answers.
Command line
This analyzer version writes no command text for this control. The steps above are the remediation it offers.
How to confirm the fix
- In ISE: Administration > System > Deployment: the node shows Connected and its sync time is current.
Limits
- The status is ISE's own word when the reading was collected; the reading does not say since when.
Compliance references
No benchmark recommendation is mapped to this control in this version.
More in High Availability
- PAN-SEC-060Configured HA group has no path monitoring
- PAN-SEC-061Configured HA group monitors no links
- PAN-SEC-062Configured HA control link has no backup
- PAN-SEC-063Configured HA group does not synchronize configuration
- PAN-SEC-113Configured HA group is preemptive or shuts the passive link down
- ISE-MGT-005Primary Administration node has no secondary
- ISE-MGT-006Only one Policy Service node
See it on your own firewall
One complete analysis of one firewall costs nothing and needs no card.